Frequently Asked Questions
Answers about services, scheduling, customer accounts, rewards, service areas, hotel locks, and automatic operators.
What types of work does Dallas Door & Hardware handle?
Commercial and residential locksmith work, rekeys, master-key systems, commercial door and frame repair, closers, panic hardware, access control, automatic operators, hotel locks, gate hardware, and related security products.
Do you serve commercial and residential customers?
Yes. The account and scheduling pages let customers identify as residential, commercial, property-management, contractor, hotel, school, church, nonprofit, or facility clients.
How do I schedule service?
Use the Schedule Now page to continue as a guest or create an account. The final booking request is submitted through the secure Dallas Door & Hardware Jobber page.
Does Dallas Door & Hardware offer a Paulding County discount?
This launch draft proposes a verified local discount and enhanced rewards for qualifying Paulding County residents and businesses. Final terms should be approved before public activation.
Can I earn customer points?
The proposed free account earns one point per eligible dollar, with enhanced multipliers for Paulding County and premium accounts. Draft redemption is 500 points for a $25 service credit.
Do you work on hotel locks?
Yes. DDH has experience with Kaba, Saflok, SALTO, RFID, Bluetooth, programming, mechanical overrides, and property-management lock workflows.
Do you repair automatic doors and ADA operators?
Yes. Services include low-energy operators, push plates, activation devices, sensors, adjustment, troubleshooting, and coordination with the door and closer.
What areas do you serve?
Dallas, Paulding County, Hiram, Acworth, Kennesaw, Marietta, Cartersville, Canton, Woodstock, Roswell, Sandy Springs, Atlanta, Duluth, and other Georgia areas by project request.